Privacy Policy

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Privacy Policy

The Privacy Policy outlines how Eiko-San collects, uses, and safeguards your personal information when you use our website or services. We are dedicated to protecting your privacy and ensuring the security of your personal data. By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Information: This includes your name, contact information (such as email address and phone number), and shipping address.
  • Payment information: When you make a purchase, we may collect payment details, which are processed securely by our payment service providers. We do not store or have access to your full payment information.
  • Browsing information: We collect information about your interactions with our website, such as your IP address, browser type, and the pages you visit. We may use cookies and other tracking technologies to enhance your browsing experience.
  • Communication Date: If you contact our customer support, we may collect records of your correspondence with us, including emails and chat messages.

2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To process your orders and provide customer support.
  • To personalize your shopping experience and improve our website.
  • To communicate with you about your orders, promotions and updates.
  • To comply with legal requirements and protect our rights and the rights of our customers.

3. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

4. THIRD-PARTY DISCLOSURE

We do not sell, trade, or transfer your personal information to third parties, except for trusted partners and service providers who assist us in operating our website and servicing your orders. These parties are contractually obligated to protect your data.

5. YOUR CHOICES

You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional emails from us by following the instructions provided in each email.

6. CHANGES TO THIS PRIVACY POLICY

We may update the Privacy Policy as needed to reflect changes in our practices and legal requirements. We encourage you to periodically review this Privacy Policy for any updates.